Prerequisites for Macintosh Computers

To use the Mac Agent, a licensed edition of Lights-Out is required. You can't use the Community Edition! 

Verify that name resolution works with your Windows Home Server 2011! Otherwise the Launchpad will not update and can’t download the Mac Agent (Note: this is a Microsoft issue and should be handled by the connector installer). 

Open a terminal and ping your server, here the name <yourserver> is used. Replace that with the actual server name. Do not append any domain name. 

Martins-Mac-mini: ping yourserver
PING yourserver (192.168.1.xx): 56 data bytes
64 bytes from 192.168.1.xx: icmp_seq=0 ttl=128 time=0.452 ms
64 bytes from 192.168.1.xx: icmp_seq=1 ttl=128 time=0.474 ms
64 bytes from 192.168.1.xx: icmp_seq=2 ttl=128 time=0.492 ms
^C
--- yourserver ping statistics ---
3 packets transmitted, 3 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 0.277/0.440/0.492/0.074 ms
Martins-Mac-mini:

If ping fails to resolve your server name, add your server to /etc/hosts. You can use nano to open the file with administrative rights: 

Martins-Mac-mini: sudo nano /etc/hosts

The file should have a line for your server, mine looks like this (server name is again yourserver): 

##
# Host Database
#
# localhost is used to configure the loopback interface
# when the system is booting.  Do not change this entry.
##
127.0.0.1         localhost
255.255.255.255   broadcasthost
::1               localhost
fe80::1%lo0       localhost
192.168.1.xx      yourserver           #Windows Server Added Entry#

If your server name is missing, then please add your server name and IP. Next verify that ping is now working using the server name.

The communication between WHS and Mac agent is based on a web service which requires a user with Lights-Out remote access rights. On Windows Home Server 2011 you have to enable Lights-Out remote access for the selected user or you have to create a new user for this purpose: 

There’s a new category for mobile devices. This category must be enabled for Mac Computers. 

Also there’s a new option for the web service. This must also be enabled. 

There is a dependency between these two options: 

• Enabling monitoring of mobile devices also enables the web service 

• Disabling the web service also disables monitoring of mobile devices

Monitoring 

Options

Install add-in on Macintosh Computers